If you are using RefWorks for the first time with a new computer (either using your new laptop, or using a lab or home computer for the first time to connect to an existing RefWorks account) you may encounter an “untrusted connection” certificate error.

In general it is a good idea to heed the certificate warnings, but as long as you are accessing RefWorks (or any database) from the Databases A-Z LibGuide or from a Resources by Subject LibGuide,  it is a trusted connection.

Note: If you click on Firefox alert screenshot (above & right), in the larger picture you will see the URL has the database name refworks and the library server name jerome.stjohns.edu in the URL, in this case the library is providing the assurance that Refworks is a trusted site, rather than an “impersonating” site.

If you need help getting around the certificate error, this video tutorial will provide more information.

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