Following up on the entry about the RefWorks troubleshooting guide, the most common problem users have with Write-n-Cite is that when they try to use it off-campus, they are prompted for the group code.  This generally is solved by completing the downloading process (found on the  WNC tab of the RefWorks Guide). — This second step sets up our Library proxy link on your computer, so you shouldn’t need a group code — on or off-campus. 








Picture indicating the steps for adding the proxy Link for the StJ laptop. Note that MAC instructions differ and are listed on the WNC tab of the RefWorks Guide