June 2009

REFworks_loginIn case you haven’t seen it, we’ve added a Troubleshooting tab on the RefWorks Guide that addresses some questions our users have raised.  Issues range from broad ( forgotten password — pictured at left) to specific issues (using an upgraded browser on a non-St.John’s-issued laptop from off-campus).

We will continue to update the LibGuide, the troubleshooting tab and this blog  according to the frequency with which new questions are posed to our RefWorks crew  and according to how new technologies or updates  impact RefWorks users.

Please note,  if neither the RefWorks LibGuide tutorials nor the troubleshooting page answer your questions, you can always email us at refworks@stjohns.edu to get help.   

When you email us, please take a screen shot* of your computer screen at the point/s-of-problem  so that we have a better idea of what you are seeing when you have difficulty.  Please also let us know what what kind of computer you are using (PC, MAC, etc.) what browser you are using  (FireFox, IE6 or IE7) and what Operating System you are using (Vista, XP, Mac Jaguar etc.)

(*To take a screen shot press Shift+PrtSc and paste (Ctrl+V) the image/s into a Word Document and attach the document to your email.)

nypl-lionIf you like information and services, you’ll love NYC!  Recently, all 3 city library systems were spared from a “cut in hours” even with shrinking city budgets.  The recent outcry from the public — regarding the benefits of public libraries — underscores why we are lucky to have  such great resources in NYC.  In addition to the role libraries play in community building, cultural programs,  and literacy programs, they are also an important resource in a time of economic downturn: people use them to look for jobs, to improve skills for moving to a new job, and to look for ways to entertain the family for less money — borrowing books, movies, games and more.

The three city library systems also combine forces to offer a city-wide Summer Reading program, with lists for toddlers, kids, teens and adults!  The information can be found on all sites, but here is the BPL site to get started.

NYPL gathered some videos of people expressing why they love the library and resources, and you may want to take advantage of their Live at NYPL programs.

And our own Queens Library was named as “2009 Library of the Year” by Library Journal! “The Queens Library serves a population of 2.2 million in the most ethnically diverse county in the U.S. With a record 22.8 million items in circulation for FY 2008, the Library has the highest circulation of any public library system in the U.S. and one of the highest circulations in the world.”

For more information on obtaining Library Cards at the 3 public libraries, and taking advantage of all they have to offer, see the links below:

(Update 6/28:  another nationwide campaign–and fun site– in support of Public Libraries: Geek The Library  sponsored by Bill & Melinda Gates Foundation, and built by OCLC — via Stephen’s Lighthouse blog.)

seal-presidential-colorThe U.S. Government Channel offers a growing list of organizations and agencies that are using YouTube to reach citizens (and assisting netizens in redistributing content).

Among the contributing agencies:  White House, Center for Disease Control, Department of Ed, FEMA, NASA, EPA, etc.   Find and follow your favorite channel